Businesses are like big families. Everyone has their own chores to do and roles to play, and as such, they are all interdependent. But somehow, I don't often get that family feeling from the places in which I work. Perhaps it's the compartmentalization of different positions and departments that makes me feel this way. Sometimes, amidst all the "That's not part of my job description" talk, it's hard to really get that sense of TEAM.
Don't get me wrong. Departments serve their purpose; they organize duties so that each department is aware of their responsibilities. It's just that, sometimes those boundaries between departments are emphasized so much that we lose sight of how we all fit together (or are supposed to fit together). We are, after all, presumably working toward the same end goal - to sustain and grow the business and satisfy clients.
So how do we rid ourselves of the "Every man or woman for him/herself" mentality? How do we start to feel like a family? Well, let's start with what not to do.
DON'T...
... let your ego get in the way. Everybody plays an important role in the big picture. Everyone's contributions are valuable. Your project is not the only one with a deadline.
... overlook the insights of others not directly involved in your department, however small. Publicly recognize the difference their contributions made. Do not encourage taking credit for other people's ideas and work.
... turn down opportunities to help your fellow worker, just because it is not part of your job description. This will help foster valuable internal relationships. You never know when you will need a favour, yourself.
DO...
... be transparent. Encourage all departments and management to be transparent about what's going on with them, with the rest of the company. If one department has a success, the rest of the departments can also feel encouraged. If one department hits a snag, maybe someone outside of the department might come up with a solution.
... encourage interdepartmental feedback. Fresh eyes may allow for better analysis of current procedures to see where improvement can take place and how.
... emphasize the common goal. Just as in a family, the chores/work of every department is for the common benefit of the entire company. When you help others, you are helping your company, which means you are helping yourself.
Fostering a team-centred work environment is not easy. It will take some practice, but will result in a better and more productive work environment. So let's work on putting "us" back in business. Go TEAM!
